My master bath tub upstairs suddenly was draining into my basement! Called The Sunny Plumber and they had a plumbing tech out within hours the same day! They did a top to bottom inspection of our home and went over the list of issues they noted. They were honest and told me which were the MUST DO NOW items. Which need done but doesn’t have to be now and explained the differences between the price and quality of the different products they had available. They even offered financing if we need it. Our Technician was Jesse. I can’t say enough of him! Great communication skills, explained everything he was doing as he moved from one issue to the next. He was on time. Was very attention to detail and took pride in his work! Love him!! Will definitely be calling the Sunny Plumber for ALL our future plumbing needs.
I am very pleased with the service I received. The call center staff were friendly and kept me informed on when the plumbers would be out. The plumbers arrived within the prescribed 2 hour window. The truck and technicians were professional appearing. I was having a leaking pipe repaired, they gave me their best advise on how to proceed, gave me an exact cost and worked within the budget. No hassle, or troubles at all. Both Elvis and his colleague did great and I would recommend Sunny plumber to anyone. This place lived up to all the hype their radio commercial project.
I love that we got a phone call to let us know our plumber was on his way. Ben checked everything out, and as we suspected we needed a new kitchen faucet. Since I wanted to purchase it myself, Ben and I met at the Home Depot and he was very helpful in picking out the best faucet for us. We met back at my house, and Ben proceeded to do an efficient and competent install, explaining and showing us all the new features of the faucet. Thanks Ben for making this process go so smooth!!!!
We were out of town, a Sunday night at 4pm, when our neighbor noticed our flooded kitchen and a huge leak from Our RO unit. Burst pipe. While on the phone with her, I called Sunny plumber. They quickly changed their schedule-and go someone out for us within the hour. TONY the technician was awesome. He fixed everything within 2hrs. Went above and beyond to make it look great. In an emergency situation, most companies would try to gouge what they could. It was after 7pm when he was finished on a Sunday, but this company was fair, honest, quick and really helpful. I am a member of their club, I was going to cancel -but being a member saved us at least $350 on this emergency job and got them to act quickly. Can you find “cheaper” places —possibly. But to find excellent quality and amazing customer service for quickness like that-especially in an emergency—it’s rare. I trust Sunny for all our plumbing needs and I’m so grateful for the Customer Service agent for finding a plumber quickly and for TONY taking his Sunday to save our house and go way above and beyond to make it perfect again. THANK YOU SUNNY! 🤗
Tech came out they were courteous, quick and able to meet the arrival window that they originally quoted me. I felt they did a solid job on three valve replacements that had been leaking. I have not used plumbers in quite some time and first impression was that the price was much higher than what I expected but I was able to use a coupon I found online. That would be my only feedback that perhaps the cost could have been a little bit lower. Would use them again but will research others to see if more competitive pricing in the market without sacrificing quality.
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